Help with your business

We just listed our property and set the cleaning fee as $175 (exactly what our cleaning service charges us). However, when I had a friend search for our listing, it shows the cleaning fee as $220. Why is that? Latest reply by Emiel1

We have been hosting with Airbnb for over 6 years and any issues faced were dealt with rather professionally by Airbnb staff before. We are also Superhost so it shows the quality of our accommodation and service. However, we are now living a nightmare wit... Latest reply by Althea0

Anyone have experience with what is "fair" when a guest requests a refund for a failure of hot water during the last 24 hours of their 7-day stay? We sent someone to fix it immediately and the issue was resolved. The same thing happened again 12 hours l... Latest reply by Janet1151

I have a great place in Bali and I have no enquiries. I understand the plandemic has not helped but my neighbours are getting enquires and bookings but not me. I have phoned air bnb a couple times lately to make sure all is working ok..any help would be g... Latest reply by Annie1372

Need help with being aware of all the factors I need to consider when planning pricing, eg. current bill for airconditioning as in India when one crosses a particular number of units usage the pricing slab changes drastically. Latest reply by Annie1372

I've had several people ask me for a business card when we talk about my listing. I've considered having some made with my custom link on them, however I'm not clear on whether I can legally use the Airbnb logo. Does anyone know? Thanks!Ted

We are new to hosting posted home on site over 3 weeks ago and still no booking, please critique our listing https://www.airbnb.com/rooms/52657296?adults=6&federated_search_id=80fbd8a4-0125-4434-abc2-54531c0845e9&source_impression_id=p3_1636676334_6dCZzb4... Latest reply by Mp6

Hi guys, New to AirBNB. Do we need a QR code for Queensland with all the safety questions? ThanksK Latest reply by Rachael136

Hi, Does AirBnB charge higher fees if your a property management company and/or use software to list on multiple platforms? Would love some feedback. Please and thank you in advance!Atilla Latest reply by Atilla7

I canceled a reservation within 40 minutes after realizing that the apartment rental was not what we were looking for. I paid via PayPal and per the guidelines it states my money should have been refunded within 24 hours. It has been over 6 days and still... Latest reply by Shannon723