Help with your business

Hi everyone, I have just got my first guest! but no money is in the bank, how does this work, after I approved their booking dont they automatically get asked to pay? they have been here one night but no money is in my account, I'm not sure if I am suppos... Latest reply by Mike-And-Jane0

About two years ago, Airbnb introduced the 100% worthless 'discount' system for the monthly rate. Guests don't care about some arbitrary discount, they care about the final price. Ever since this discount system was instituted, I've never known exactly ... Latest reply by Renee237

Hello there brilliant hive mind, Perhaps you can help with this question. I have a guest who cancelled their reservation. They received the cleaning fee plus associated taxes back. They now want to come after all. If I send them a special offer for just t... Latest reply by Heather133

I had made a reservation a in late August for a month's stay in New Mexico (aug 25) ; and cancelled it a day later and received a full refund to PayPal as the agreement specifies. That part is fine. Then on Sept 1st the $2,200 was put through again and de... Latest reply by Mary419

please help am facing Payment issues.i input my bank card number instead of my account number and when airbnb issued my payout it didn't reach my bank account, what i did was contact airbnb about this two months ago and they told me when i input the right... Latest reply by Nick

Hello Everyone First of all, thank you for reading. I will be a new host, and I have a swimming pool in my backyard. I asked AirBnb who confirmed that the Host Protection Insurance is automatically included with the listing/renting, which will cover aga... Latest reply by Helen3

If a reservation has multiple additions like VAT, Tourist Tax then Airbnb is summing it up into 1 amount.So the separate amounts are not made clear to the guestBut also the host is seeing only 1 total in Transaction History, named "pass through" , which i... Latest reply by Sarah977

My name is Elsie. I have been Air B n B as a host since October 2019 and had never experienced delayed payments since. To my surprise, on the 31 December 2020, I had a check-in. The booking was for the period 31 December 2020 -out on 31 January 2021. Unfo... Latest reply by Linda108

why did my my first confirmed reservations get a $30 per day new listing promotion?How do I shut it off? Latest reply by Meg1279

My house is in the Adirondacks and it is remote. I am very grateful for my cleaning crew. They are a grandmother (granddaughter) team and they work they’re butts off. It’s tough work up there in the mountains. I give them the full $200 that I charge th... Latest reply by Sarah977