I am a professional in the travel industry.
Recently, I recommended her Airbnb for accomodation and had sent a referral link to a friend when she seek my advise on online booking for her family trip.
The next day, she called me and said I was a liar and a cheater accussing me of benefitting from her bookings yet she did not received the 45$ OFF for first user. I was quite shocked by the allegations. When I tried to probe further what happenned, she refused to talk about it and told me off that I had cheated her and benefitted from her purchase. She no longer answer my calls or messages now. It is very bad as my professional reputation is at stake.
I wrote in and after 3 days of non-reply via the Airbnb messaging app, I contacted Airbnb support (Anjali /Jotika or Jolene). The support staff was unhelpful and detached about my issues. They shrugged it off saying they can't do anything about it. I was like ...Duh????? I experienced a Bad unpleasant issues that broken my friendship as a result of Airbnb Referral program... and now they are telling me there's nothing they can do. Airbnb refused to take responsibility on this matter.
Hence, I am very very disappointed.
