Help

I have guests right now that came in after quiet hours, which is totally okay! But they are stomping and yelling, there was a big crack and now they are complaining that the bathroom door is broken. Latest reply by Ton11

Hi,Both my brother and I on two different accounts and laptops find that Log In doesn't work.We can log in, but upon trying to message someone or do anything it asks us to login again, e.g. If I try and contact the host it forgets I'm logged in and prompt... Latest reply by Ton11

Hello friends, I seem to have lost my superhost status but I have no idea why... Can someone walk me through this experience? Many thanks, Jackie Latest reply by Jackie172

I recently had a guest who snuck an additional 5 people into the apartment with pizza and beers, two of which went into another room and attempted to sleep there. The room was clean and ready for guests who were suppose to check in the very next day. I ha... Latest reply by Branka-and-Silvia0

Hi community Been an airBNB host for about 4 years. Upon my most recent guest checking out I have discovered my couch is broken - the side arm has been snapped and now floppy. They of course denies it and says it was like that all along. But I know it w... Latest reply by Branka-and-Silvia0

I have no idea when they are arriving Latest reply by Branka-and-Silvia0

My reviews so far this year have not appeared on my actual listings. To see them you have to go via click on your host I feel that the ones showing are old as they’re last years Latest reply by Paula675

I have a reservation for June, and my payment was split into 2 payments; one is already done, the other is set for the 11th of June. The problem is that the credit card I originally used for the reservation (and for the first payment) was replaced by the ... Latest reply by Gordon0

How do I cancel a listing Latest reply by Gordon0

How do I handle a guest who claimed they made a reservation for five adults and I’ve counted seven young children entering our house along with adults. Latest reply by Ava30