Alteration request for pricing

Mani-and-KP0
Level 2
San Jose, CA

Alteration request for pricing

I wanted to give a discount to a guest, but after he sent the booking request, the "send offer" button disappeared. So, I use the alteration tool to send a price change. It says the request is pending and I will be notified, but has no mention of how long it will take. Any idea how long it takes and if the guest is informed? My guest arrives tomorrow. Thanks to the community.

5 Replies 5
Wendy-and-Frank0
Level 10
Stonington, CT

My understanding is that the guest receives it immediately but you have to wait for the response.

 

 

ok, thx. I will know when the guest checks in.

It has been 3 days and it still shows as pending. I just tweeted AirBNBhelp. 

@Mani-and-KP0  That means your guest never accept the alteration.  Did you talk to you guest about it and inform them they needed to accept?

Thanks yes, that's what it was. He accepted and now it's not pending any more. Thanks.