Cancellation free

[Yuri214]

I'm being charged a value that is more than double the cancelled reservation. I find this extremely abusive, as I'd have to work for free to cover one cancellation. I coudn't find any way to complain through the app or website, only a feedback option that explicitly says I won't be answered. Can anyone help?

[Emiel1]

@Yuri214 

If you cancel a reservation, Airbnb comes with penalties (but "fees" can be waived), please read::

https://www.airbnb.com/help/article/990/as-a-host-what-penalties-apply-if-i-cancel-a-reservation-for...

To contact Airbnb:

Contact Airbnb - Community Guide [Updated]

best regards,

Emiel