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Cancellation policy

‎19-12-2018 10:42 PM
Afjol0
Level 1
London, United Kingdom
‎19-12-2018 10:42 PM

Cancellation policy

Hi,

 

I have the wrong cancellation policy for one of my bookings. What kind i do to change it to the correct cancellation policy?

 

Kind Regards,

 

Afjol.

‎19-12-2018 10:42 PM
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‎19-12-2018 10:53 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎19-12-2018 10:53 PM

@Afjol0,

The cancellation policy applied is the one you offer in the listing at time of booking. Or is overruled by the "long term stay" policy if booking is a "long term stay".

 

Cancellation policy is fixed on a confirmed reservation, it can not be changed.

 

Best regards,

Emiel

‎19-12-2018 10:53 PM
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