Change booking dates and refund

Kit14
Level 1
Wellington, New Zealand

Change booking dates and refund

I want to change the date of my booking (shorten by i day) but the refund is not the same as the cost of one day's hire. Why not?

3 Replies 3
Cynthia-and-Chris1
Level 10
Vancouver, WA

Because it depends on the host's cancellation policy.  If their cancellation policy is "Strict" you are entitled to a 50% refund (less Airbnb fees - those are never refundable) up until 1 week prior to arrival. 

Thanks guys. It's not it's "flexible" hence I was expecting a full refund for the relevant night. Any ideas?!

Helen3
Top Contributor
Bristol, United Kingdom

It might be less the BNB fees, but if you want to check why not give BNB a call?

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