Default refund amount for cancelation not clear

[MariaFernanda13]

Can't understand the default  refund airbnb dedicate to a cancelled travel of one of my guest. 

I have a strict policy (50% refund up until 1 week) but after the guest cancelled (25 days before checkin) I see airbnb just granted them as default only about 16% of the total rent amount. I would like to refund some more of the default amount, but I want avoid that there is an overlapping transfer. Is airbng going to refund 50% or not?

Thank you for your help

[Alice-and-Jeff0]

Can you provide more information about where you are "seeing" the refund?  

[MariaFernanda13]

Check in

Mon, May 22

Check out

Wed, Jun 28

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Guests

4 adults

Potential earnings

Accommodation

€9,167

Subtotal

€9,167

Service fee

-€249

Guest refund

-€1,486

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You earn

€7,432

[MariaFernanda13]

I know why: Airbnb automatically set the long term cancellation rules if the stay is longer than 28 days. The first month is therefore always not refunded.