Do you get more work travelers with a relaxed cancellation policy?

[Katie-and-Matthew0]

I am considering changing my cancellation policy in order to get more work travelers. Have you experienced this? If you have a relaxed cancellation policy, do you get more cancellations? I don't know if that would work well for our financial planning. Please discuss. Thank you! 

[Solveig0]

Hi @Katie-and-Matthew0 , 

I didn't find I got less travellers on strict cancellation policies, but my experience was that those that wanted to cancel, would find a way to cancel either way - and with more hassle for me - on strict policy. So for me I've not had more cancellations, but the cancellations I've had have been easier.   

But what are your experiences with work travelleres in general? I don't see more cancellations with work travellers than I do with other types of travellers, but we're in different countries and different locations and people don't behave the same...

Try it out! You can always revert it!

Yours, 

Solveig

[Helen3]

To be honest there is no way of you actually  knowing this, unless you split test your listing, using exactly the same listing with the same reviews one with a flexible cancellation and one with strict - and of course you can’t do this.

There are far too many variables that affect a listing other than your cancellation policy.