Failure by Airbnb to pay

Jane882
Level 1
Australia

Failure by Airbnb to pay

Airbnb have not paid me money for over 30 days . Dec 7 being last payout.

i phoned &  messaged help centre only to be told it’s a glitch on their behalf and I will receive an email once the problem is resolved.

 Is there a higher authority I can reach out to?

 

3 Replies 3
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Jane882

 

Welcome to the Community Center. 

 

I am sorry to hear about this. As a few days have passed, I was wondering if everything is working for you again? 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Jane882
Level 1
Australia

Quincy thank you for your reply.

as of today, Jan 22,  I still have NOT  received any payment into my bank ( since dec 7)

airbnb say they have transferred funds which may take up to 7 days to hit my account.

this is not acceptable and leaves me questioning the whole Airbnb payment process.

its unacceptable!!

Jeff158
Level 10
Caernarfon, United Kingdom

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