First time hosting and I am disappointed in the condition they left my cabin.

[Theresa23]

Unfortunatley, my housecleaner was not able to assess the condition prior to the 48 hours.  I have read some comments that you can still go to the resolution center for help.  Any suggestions other than posting a negative comment about the renter?  Thank you, I would appreciate those more experienced to share ideas.  

[Momi0]

@Theresa23  Do you use Facebook? Best thing to do is contact Airbnb thru Social Media...they are very helpful. I use Twitter myself.  But unfortunately, this happened to me too with regards to severe damage thinking I had 72 hours, turns out it was 48.  So I lost out in sending in the videos and photos to get reimbursed.  I guarantee that was the last time I was TOO late.   I have even reported damage while the guests were still here....and they paid in person.   But I still wanted record of  it for Airbnb.  And I left this specific issue in their review too.  "They damaged the bed during their stay."   Contact them immediately and make sure you always get photos and videos from your housecleaner.  And PLEASE be responsbile to say all of this in THEIR review for other hosts. Take care, Momi, Superhost in Hawaii, #LiveThere  #LiveAloha