Hi, I was wondering if anyne could offer advice on this situation as I dont seem to be able to find a button to report the guest within my airbnb account.
I had a guest book in yesterday and though both listing state no smoking, she said she had noticed that but could she still smoke, I wanted to say no as per my listing but felt a bit put on the spot and offered the garden.
This evening my guest had a gentleman arrive and after about 30 mins they went outside and sat smoking in the car on my drive, which was fine until I noticed smoke belowing from the car windows so I suspected cannibis.
I went out to the car and stated that they couldnt do this on my property (when I opened the front door I could smell cannibis) and then the man said, theres a better way to ask, which surprised me as I felt I was being quite good about the whole matter, after a brief disagreement with both of them, I asked my guest to collect her things as I couldnt have drugs on the premises, her reasoning was that I knew she smoked when she arrived.
She didnt seem to be leaving and nor did he so I said I'll have to call the police, when I started to dial, she started to pack up and they left demanding a refund.
I cant find anything from airbnb on drug use
thanks
Jo