I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
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I am so sorry to hear this happened. I was a little confused if you locked your bedroom door (with a key or electronic key presumably), how your guests could have got in without the key? Did they break the lock?
Presuming it's against your house rules to use/go into your bedroom and have parties....I would contact BnB straight away - you have 48 hours from the guests leaving - with photographic evidence of any damage to your property.
Also make sure you leave an honest, factual review - so that other hosts considering them as guests know about their behaviour.
Yes take photos. I can't believe someone do this. Please leave an honest review about them and what happen as none of us want them in our house. Take it straight to Airbnb.