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Hazardous weather conditions

‎04-01-2019 12:15 AM
Deb173
Level 2
Amherst, Australia
‎04-01-2019 12:15 AM

Hazardous weather conditions

Hello. 

Just wondering what other hosts do in cases of bad weather. We are currently experiencing a heatwave and today is a total fire ban day - advice is for residents in bushfire-prone rural areas to leave the area. Do you have policies regarding bookings and cancellations for weather conditions? Do penalties apply if hosts cancel?

Cheers,

Deb. 

‎04-01-2019 12:15 AM
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2 Replies 2
‎04-01-2019 03:45 AM
Sandra126
Level 10
Daylesford, Australia
‎04-01-2019 03:45 AM

If the advice is to leave, I would not accept guests and also give a total refund. But call airbnb and get them to cancel, no penalties this way. Do not cancel yourself.

It is a hot and windy day today in Vic but I looked at the incident map on CFA and could not see warnings for your area?

‎04-01-2019 03:45 AM
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‎04-01-2019 04:06 PM
Quincy
Community Manager
Community Manager
London, United Kingdom
‎04-01-2019 04:06 PM

Hi @Deb173,

 

Welcome to the Community Center!

 

I was wondering if you've seen Sandra's reply to your question? 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

‎04-01-2019 04:06 PM
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