Hi @Julia978.
- As a matter of safety, how can you have guests in your home without meeting them, considering the bed incident happened on day two!
- Did you sleep there the first night?
- Did the guest receive any information or house rules on arrival? What about aN assisted walk through check in, did that occur?
- Do the guests have good English skills?
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Contact Airbnb and tell them the story. That you feel very unsafe in your home and that the guests need to cancel. Do not cancel.
1. Did they know they were booking only one bed?
2. Do you have a lock on your bedroom door!
3. Place a “guest” sign on the homestay door or give it a name.
I’m going in to look at your listing and will get back to you.