Hi @Dave-and-Deb0
I have called, emailed and made a case for almost a year now, to no avail. They just say "we'll forward your questions/concerns to the department who makes the invitation decision" and I never hear back about it.
I've proabably done it 7 or 8 times over the past year.
I think they just prefer to favor the Guest's needs over the Hosts and that's their right....it's their company.
That's why I am forced to only take long future bookings on other sites...I hate doing that, but I really have no choice :- (
I've had as much luck with that as I have with getting Airbnb to stop emailing for EVERY da*mn thing EXCEPT inquiries...I've unchecked every box known to exist at Aribnb and talked to almost every customer service person there, but no luck....my issue just gets ignored.
Oh well ...