How to contact Airbnb Engineers and Programmers

Priya31
Level 2
California, United States

How to contact Airbnb Engineers and Programmers

I have an issue that nobody at Airbnb can solve.  I believe only the programmer or engineer or API team can solve.  However nobody seems to be able to contact them, even supervisors.  I have a MAJOR issue on my listings (they because unlisted and I cannot relist).  What do I do??  Airbnb case managers and supervisors are not able to help.  They are pretty much saying sorry.  That doesn't help.

4 Replies 4
Emiel1
Level 10
Leeuwarden, The Netherlands

@Priya31 

 

Maybe try to duplicate (via duplicate function) and try to list the duplicate.

Best regards,

Emiel

 

added: i now read your other postings about the problem

Priya31
Level 2
California, United States

Thank you for your reply Emiel. I can duplicate but I do lose the reviews I have built up for many years.  This will be my back up plan but I really wish I can have it back to normal.  One reason is the reviews, and the other issue is smart pricing.  Smart pricing is effected by number of reviews and you rating.  If I start from 0 review I will get much less pricing.  It all seems a bit harsh so a simple fix on Airbnb engineering department.  

Linda108
Level 10
La Quinta, CA

@Priya31   I thought the City of Anaheim phased out short term rentals.  Am I mistaken?

Priya31
Level 2
California, United States

I am commerical and pay city transient occupancy tax. It is different zoning from single family residence.

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