How to explain additional guest fee?

[Letti0]

I have a new booking who is going to be a pain, I already know this based on her constant questions before booking. Now she wants an explaination of the extra guest fee. I charge $20 per person over 8. Her group is 9. She doesn't understand things very quickly. Help!

[Robert-And-Nancy0]

Whew.....  That is great.  It was good to be prepared for the worst.  Glad it all went well.

 @ Letitia