Incorrect price calculation

Marta781
Level 2
Barcelona, Spain

Incorrect price calculation

I have just receive a booking order of 6 nights at 68€/night. This adds up to 408€; but Airbnb calculates 405€.

How can we fix this?

I am about to preapprove it soon and would like to have it resolves by then. 

Thank you

 

1 Reply 1
Ana1136
Level 10
Ohrid, Macedonia (FYROM)

@Marta781 Airbnb reduces service fee from every reservation but it should be higher than 3€. They should reduce the price by about 16€ leaving you with 392€ to get. And if the payout is wrong to begin with, if they want to calculate the fee on 405€ maybe some day was less than 68€? If you are sure and 3€ really make such difference you should contact Airbnb because this is a community forum. Here is how to contact them

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

More tools to help you meet your goals

Resource Center

Explore guides for hospitality, managing your listing, and growing your business.