Bonjour @Louise151,
I'm sorry to hear about your problems getting your listing published. There is also a French-speaking Community Center if you would like advice from the Community in French. To contact Airbnb, I would suggest sending them a message via Twitter - follow and you can send your message to a French-speaker.
Just to let you know, I have moved your post here to a new thread so that it doesn't get lost in another discussion and it is easier to find. I have also given it a title, please let me know if you want to change it!
In case you're not sure how to start a new thread - this CC Tutorial gives a step by step guide to starting a conversation in the Community Centre.
Happy Hosting!
Kirstie