My booking just got cancelled

[Joanne119]

I just got this email....

We monitor all reservations and user interactions on Airbnb very closely. We've noticed this reservation ** doesn't appear to be legitimate. As a result we have canceled the reservation and refunded the payment. If you feel this was done in error, please let us know. Otherwise we hope you understand that we do this to preserve the integrity of our marketplace.

We were due to arrive on Tuesday, it has cost £800 to get there and now we dont have accommodation.

What does this even mean?

[Ali40]

Contact Airbnb on Twitter  @Airbnbhelp (by Direct Message not a public tweet) with the reservation number and the email address associated with your account. Perhap the place you booked was not legitimate. Maybe they can help find another place for you to book.