My booking was cancelled

Van56
Level 1
Hanoi, Vietnam

My booking was cancelled

I have tried to make a booking but there was an connection error. Then the system told me that I’ve already sent my booking request, but I didn’t see any booking pending on my account, and the host said that they did not receive any booking request from me. Then when I tried to make the reservation again, the date that I want to choose was full. What can I do for this situation? Thanks

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Van56 

Maybe this was an incidental technical error ?  You should report it to Airbnb, so they can investigate:

Airbnb Feedback

Or

Contact Airbnb - Community Guide [Updated]

Best regards,

Emiel

 

 

 

 

 

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