@Mihaela9
Superguest - that must be the biggest of the white elephants 🙂 I wonder if I qualify ! The changes announced on Feb 22nd are rolled out gradually, when exactly what is happening would be anybody's guess. It will definitely not be those with zero reviews.
Being a host is a constant learning curve and being a new host is like being an apprentice in the hospitality business without a mentor. Bad guests happen from time to time, they happen to think the rules are for everybody else. I suppose you know the type - they are everywhere, also among airbnb guests.