It was booked for 5 guests, 12 showed up as picked up by our doorbell camera. We don't allow any events/parties on our property. We decided to contact airbnb when our backyard camera picked up someone *bleep* on the fence and another messing with the window. Again, I reiterated to airbnb that there was no safety concern, I just didn't want things to escalate and I'm creating a paper trail. Those guests have left with no issue, which airbnb is aware of.
The next day they suspend my listing, which after several attempts of trying to contact airbnb, I was told was because of the investigation over the safety concern. Because I can't initiate contact with the safety team, I have so many unanswered questions that they haven't addressed.
Thank you @Helen3! I think that might be the only way to get their attention