I am currently having a horrific experience with Airbnb. I ...
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I am currently having a horrific experience with Airbnb. I had a PAST reservation cancelled. The guest have already stayed. ...
Latest reply
Hello,
by the reservation from 1. 1. 2018 [Reservation number hidden] I can see in the history, that the payment was made, but I didn't get the money on my account.
Can you hesp me with that?
Regards,
Hajdi **
Hi @Hajdi0 ,
This a community of hosts, we have no access to your details.
You should contact Airbnb itself via Airbnb Help: contact about this issue, or maybe contact your bank.
Best regards, Emiel
Hello @Hajdi0,
Nice to meet you!
I'm sorry to hear about your issue with receiving a payout.
As Emiel recommended, it would be perhaps better for you to contact Airbnb.
Would you be able to let us know how it goes?