Pay Out not received!

[Renato57]

im new to airbnb 

i had my first guest a month ago.. on transection history it says that the money has weired to my account but i never receive the money in to my account.

what to do? who should i contact?

thanks

[Karen-and-Brian0]

Hi @Renato57 You will need to contact Airbnb Customer Service - all ways to do so are HERE. I think Twitter gets the fastest response. Best of luck getting that sorted - Karen