Payment pending request

Louise222
Level 1
Queenstown, New Zealand

Payment pending request

Hi 

I had a payment pending reservation on my room then someone booked the house on auto booking 

Is there any way to cancel pending payment booking

3 Replies 3
Linda108
Level 10
La Quinta, CA

I don't think there is anything that you would do, @Louise222 about cancelling the pending guest.  If the system allowed a booking while you were in pending payment status the pending guest will not be able to continue with the booking.  Just to be sure you might contact the pending guest and let them know what happened and direct them to Air BNB.  I am pretty sure the Air BNB system follows the "bird in the hand" concept.

Allison116
Level 10
Walnut Creek, CA

Yes Linda is right. You do not need to do anything. It’s first come first serve. If you look at the pending payment details it probably will give you a message now that says booking no longer available.

David1591
Level 2
Oaxaca, Mexico

My situation is slightly different. I'm Hosting and the Guest's request was held up due to "Payment Pending" status. He says he updated the cc info but the request is in limbo.

The request has been like this for days and they wish to arrive Tomorrow!

Does anyone have any suggestions on resolving this?