Help

Hi there. I’m a bit concerned that I have a guest tomorrow who only has two reviews and one is very bad saying the guest broke a lot of their gear and stained all their bed. What should I do. I noticed there isn’t even a photo of him on his profile Latest reply by Ellen33

Hi,the guys from yesterday reservation took one of the remote controls for the air conditioning with them. What should I do?Also they had good time partying and climb the terrace of my neighbors. How can I prevent such behaviour and what to do if the pro... Latest reply by Marie82

I had a message below from a guest as part of a correspondence about a potential stay. The man was asking for a job, which is honest enough, but I was concerned about the way he approached it. It seemed to me to be suddenly flirtatious and/or seeking to ... Latest reply by Dorothy138

I have openings 2016 for July 4 week & a prime week in August. Would like to post these (only openings all summer) as "Special Offer Package". Airbnb has NO WAY to do this (although they say something about Special Offer. I see by the community that othe... Latest reply by Lynn258

Hello. I have had my listing on Airbnb for 15 minutes. During that time I turned on Instant Book because it said that the guests were verified by Airbnb. My first guest quickly snapped up a three days stay. I noticed it was a local person, which I tho... Latest reply by Linda1656

I can't figure out how to change my personal profile picture......help !! Latest reply by Jeff158

I used my Superhost coupon end of June 2019 at a booking taking place in October 2019. The coupon code was set to expire July 1st 2019. The host cancelled the reservation but I can't get the coupon code back because it's now expired. I called Airbnb where... Latest reply by Christina765

Hello I'm trying to make a reservation in Delhi, and I've been asked to verify my identity with a passport and a selfie. I got a link for making the selfie throw air bnb app, and I've encountered an error in the process- each time I'm trying to make the p...

On July 15th I started calling Airbnb because I tried to change the bank account info for my payout and today is July 25th and they still have not resolved my problem- which should have been a pretty easy fix!!! I have a paypal account associated with the...

Hey dear Hosts! My bf and I are experienced Hosts, renting out our second bedroom in our apartment. We are facing a weird situation atm with out current guests. They are CONSTANTLY in the kitchen and dining area, for hours at a time. Right now they are ma... Latest reply by Irene610