Payment problem

[C-Chen0]

Helol Airbnb team. I have problem to finish my payment to my trip. I paid half for the Reservation. Now I want to pay second part of payment now the system always show falid to process payment collection. What does that mean? 

Waiting for your answer. 

Best regads. 

C.Chen 

[Ana1136]

@C-Chen0 this is a public forum and Airbnb employees don't read the posts here. If you have a problem you need to call them.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245 and you have the ways of contacting them here.