I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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Dear Airbnb.com,
We have booking [guest name] check in 24/12-27/12/2017,
Please advise us the payment of this booking.
Totally: USD 142.59
We waiting for your soonest feedback.
Many thanks,
Ngo ****- Sales Manager
@Hoi-An0, this Discussion Room is not AirBnB; this is a place where Hosts and Guests and chat with each other. AirBnB is not here.
You should contact AirBnB directly for help: https://www.airbnb.com/help/contact_us#/
Please give me the link
I could not find Contact Us
Many thanks,
Tien
The link @Matthew285 left above takes you to a page, at the bottom of which is " My question is about something else" use the drop down boxes to arrive at payment problems or click the link below for alternative contact details
Contact-Airbnb-A-Community-Help-Guide
Hello @Hoi-An0,
Welcome to the Community Center.
In terms of your payment, it could be as your guest only checked-in on Dec 24th and this date has been surrounded by quite a few bank holidays in the US, it is likely that the payment may take a few more days to be processed. It might be worth waiting a few more days and checking your Transaction History to see the status of your payment.
Fingers crossed you receive it soon.
Thanks,
Lizzie
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Thank you for the last 7 years, find out more in my Personal Update.
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