Payment

[Hoi-An0]

Dear Airbnb.com,

We have booking [guest name] check in 24/12-27/12/2017,

Please advise us the payment of this booking.

Totally: USD 142.59

We waiting for your soonest feedback.

Many thanks,

Ngo ****- Sales Manager

[Matthew285]

@Hoi-An0, this Discussion Room is not AirBnB; this is a place where Hosts and Guests and chat with each other. AirBnB is not here.

You should contact AirBnB directly for help: https://www.airbnb.com/help/contact_us#/

[Nutth0]

@Hoi-An0 You better go to The link above and go to the Payment section.

 

[Hoi-An0]

Please give me the link

I could not find Contact Us

Many thanks,

Tien

[Jeff158]

The link @Matthew285 left above takes you to a page, at the bottom of which is " My question is about something else" use the drop down boxes to arrive at payment problems or click the link below for alternative contact details

Contact-Airbnb-A-Community-Help-Guide

[Lizzie]

Hello @Hoi-An0, 

Welcome to the Community Center. 

In terms of your payment, it could be as your guest only checked-in on Dec 24th and this date has been surrounded by quite a few bank holidays in the US, it is likely that the payment may take a few more days to be processed. It might be worth waiting a few more days and checking your Transaction History to see the status of your payment. 

Fingers crossed you receive it soon.

Thanks,

Lizzie