Paypal refund

Giorgio204
Level 1
Zürich, Switzerland

Paypal refund

Hi all, my host cancelled the booking i made and i should get a refund on my paypal account immediatly but i don't see it, how long does it take until it arrives? Is already 9 days now since he cancelled.

thanks

Giorgio

1 Reply 1
Steve143
Level 10
Limerick, Ireland

Hello @Giorgio204,

 

Yes, when you're due a refund and have a PayPal account you should get it within 24 hours.

The article below lists times for different types of accounts.

https://www.airbnb.ie/help/article/1967/when-will-i-get-my-refund

 

As it's now long overdue wyou should contact Airbnb support to discuss the issue.

Type "contact airbnb" in the "Search the community" box on these forum pages where you posted your question. Scroll down a little in the list of suggestions that appears and click on the "Contact Airbnb: A Community Help Guide[UPDATED]" one. That lists phone numbers and ways to contact them via Twitter or Facebook.

Steve.