Bad behavior!

[Dragomir1]

What if the guests are so bad and steel or even more!  Arriving in my home 10 days after the guests were left the oven running an max, airco was cooling at max but the window was fully opened, the boiler was at max! What can i do? Thanks Good that they didn’t burnt down the hole building! How are we supposed to act?

[Kamel15]

Salut Dragomir 

je vois qu’après 4 semaInès personne ne t’as répondu !!! Quelle est l’utilité de cette forum et qu’es ce qu’ils font Airbnb support ????

jai eu une mauvais expérience avec leurs services clientèle 😞

je me pose la question si beaucoup de personnes ont eu le même sentiment d’être délaisser à son compte, donc aucun support de leurs part

dommage 

[Quincy]

Hello @Kamel15, 

Welcome to the Community Center.

I just want to let you know that you've reached the English speaking Community. If you'd like you can visit the French-speaking Community by clicking >here<. 

Vous pouvez accéder à la Communauté Française en cliquant >ici<.

[Ana1136]

@Dragomir1 always have someone check the property after guests leave. If you can't, hire a co-host or your cleaning personel can do it. Never rely on guests to be responsible. You are lucky that no harm was done. The electric bill will be huge for sure but you can't prove it was the guests fault, it will be your word against theirs. Give them a roper review, and be more careful in the future. And @Kamel15 yet again, is there anything we can do to help you? 🙂

Edit: i now see that this happened in July according to your rewiew, nothing you can do about that now. And why would you give them such good review after how they left your apartment. Reviews should be honest and if you left the review before checking the apartment you should never do that.

[Branka-and-Silvia0]

It seems to me they did it deliberately, not accidentally. I never ever write a review before we clean the apartment and check everything