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too many guests arrive

What is the proceedure for when too many people show up for a specified number of guests maximum. People seem to want to sneak another person in but do not say at the beginning of the resevation but rather when it is too late to cancel. And they need to d... read more

Created 22-08-2018 | Latest reply 23-05-2021 by Lorna170

in Victoria, Canada

Homestead Exemption in Fl

We are auperhosts and heard that local govt is gunning for air bnb hosts that live in the home they offer for air bnb. We heard that if you lease out for a total of 30 days in a calendar year that we are in danger of losing our 50k homestead exemption. Pl... read more

Created 22-08-2018 | Latest reply 30-04-2021 by Zianka0

in Sarasota, FL

855-424-7262 whose ever number this is.

Why is any time you call these people can never answer a question and always send you to technical support and they will only get in contact with you through email and then you answer there questions and they keep sending you the email over and over like ... read more

Created 22-08-2018 | Latest reply 26-11-2019 by Frederico51

in Rutland, IL

Getting Payments for Hosting in Nigeria and some other Countries

I’m a host in Nigeria and up till now I still can’t upload my domiciliary bank details in Nigeria in order to get payment. i don’t have an offshore account in other countries. I had to cancel 2 international guests appointments that have gotten via your m... read more

Created 22-08-2018 | Latest reply 15-10-2019 by Val135

in Lagos, Nigeria

Can a Guest book on behalf of a Third Party

Can a person who is registered as a Guest, in the same country do a reservation on behalf of a friend in a diferrent country and once accepted as a guest,effect payment and get the friend to come and occupy the place.Will Airbnb accept the responsibility... read more

Created 26-08-2018 | Latest reply 06-09-2019 by Patricia2151

Rating the check in and check out for guests

I would like to have the possibility to rate the guests for the punctuality regarding the check in and check out time. Many of them are arriving later than they said.Sometimes I have to wait for them even for 1h and they don’t send me any message to infor... read more

Created 22-08-2018 | Latest reply 12-08-2019 by David2021

in Brussels, Belgium

is there any free channel manager for Airbnb??

I am using many platform to offer my apartment, and i will be interest in using any channel manager that offers any public api where download all bookings from Airbnb and of course... free. Is there any option? read more

Created 22-08-2018 | Latest reply 08-04-2019 by David3095

in Granada, Spain

Electricity used

The last electricity bill was twice as high as it has ever been over the last 20 years - it is winter but............. is it polite to ask the renter to turn off heaters when not in use - it has been cold and the rental is a stand alone. (I think she pro... read more

Created 22-08-2018 | Latest reply 28-02-2019 by Mary-and-Col0

Smoke and CO Detector

I ordered Smoke & CO Detector on 6th. October 2017 - Order # 67414. This was to be supplied by Airbnb for FREE in 6 weeks. It is now over 10 months and atleast 15 to 20 follow-ups with phone calls & emails but I have still not received the item. Hence ca... read more

Created 25-08-2018 | Latest reply 18-02-2019 by Lynn329

in Perth, Australia

how to rent 5 rooms seperately

Would like to know how to rent out 5 rooms seperatly and not as a unit . Got a B&B and dont want to show fully booked when only one room is let out. Thanks Regards Elvira

Created 26-08-2018 | Latest reply 09-01-2019 by Roberta2

in Langebaan, South Africa