Postcode incorrect on listing

[Jacqui22]

The postcode is wrong on my listing. It leads people to about 100 metres away. I need to change it without re listing my property as I have accepted bookings.

[Jacqui22]

Sorry....meant for Air bnb not to yourself!!

[Kirstie]

Hi @Jacqui22

I'm Kirstie, the online community coordinator here at the Community Center. I have moved your post to a new thread as the thread where you put it is for people asking how to contact airbnb - the Support team don't monitor these discussions directly.

Similar questions to this one about the location of the listing have been asked before so you may be able to find information if you use the search box on the home page of the community, or another host might be able to help you here.

Happy hosting!

Kirstie

[Caroline192]

hope this goes to airbnb and not you!

I've got same issue- it's got a ludicrously wrong postcode! PLEASE HELP urgently since think it has stopped people booking thinking it is somewhere else. the listing is London [postcode removed] instead of what is up there. thank you for an urgent reply!

[Kirstie]

Hi @Caroline192

This is a forum for hosts to help eachother and exchange experiences - it is not monitored by the cusomer support team. It is possible to edit your address yourself on your listing - this help guide explains the steps you need to take.

Let me know how you get on!

Kirstie

[Avida0]

Hi there, 

I have tried your instructions as have the same problem but they don't seem to be correct. There is no edit button showing. 

Somehow my postcode is showing as RH12 4RB but it should be RH12 4RD.

Can you help please?

[Kirstie]

HI @Avida0,

Airbnb have recently changed the settings so that you now need to contact Airbnb support in order to change your address. This is to avoid dishonest guest tempting guests in with a great location and then changing it. This Community Help Guide explains the best ways to get in touch with them (such as Twitter).

I hope you can get this sorted soon!

Kirstie