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Refund to a guest

‎05-08-2019 06:33 PM
Kennis0
Level 1
New Territories, Hong Kong
‎05-08-2019 06:33 PM

Refund to a guest

Hi, my guest - ** and his check-in date was 5-7 Aug but due to some reason we would like to give him a full refund. Please help to do it on your end. Thank you.

 

 

‎05-08-2019 06:33 PM
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‎05-08-2019 06:38 PM
Mohammed134
Level 2
England, United Kingdom
‎05-08-2019 06:38 PM

You would need to cancel the booking on your end which would issue the refund to the guest thanks 

‎05-08-2019 06:38 PM
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