Reservation charges

Paul222
Level 1
Bondi Beach, Australia

Reservation charges

Hi Fellow Airbnb Community I host and travel regularly. I have booked the same apartment for a third visit for a 5-night stay at $998.00 or $199.6/night. I have been charged $1,317.00 or 32% more than the quoted price. I have contacted the host and he confirms he has no idea why this has happened and he suggested I write to Airbnb to review the charges. I can't find any way to contact the billing centre to check this reservation. The host can't refund me as I haven't stayed yet and the funds are held by airbnb.

 

Any advice is appreciated. Paul

3 Replies 3
Cristie1
Level 2
Portland, OR

 
Dave-and-Deb0
Top Contributor
Edmonton, Canada

Hi @Paul222

David

Superhost Ambassador ~ Host Club Community Leader ~ Experienced Co-Host

Leslie42
Level 2
Los Angeles, CA

Go to Airbnb on Twitter I heard they are fast in solving problems thru there.