I am now already in a +10 day discussion with Airbnb on an i...
Latest reply
I am now already in a +10 day discussion with Airbnb on an issue of blocked days that are being switched to 'active' in the c...
Latest reply
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I booked an airBnB for May long weekend and everything was fine until my credit card was compromised (Not AirBnB related). I paid half the amount upfront with an AMEX and the other half was due in early May. My AMEX was compromised in late April, so I had to cut off the card immediately and requested a replacement card, which didn't arrive until after the airBnB charge was due. I have updated my airBnB profile with the new AMEX card and set it as my default payment method.
The problem I am facing is the second credit card I used to pay for the other half of the airBnB charge has a low credit limit, so I would like the security deposit to be held with my AMEX card. I've contacted airBnB support and they have not responded, so I am hoping someone in the community has some experience with this situation.
Thank you all.
@Ken386 this is going to sound daft but its true and very confusing.
If the listing you are booking has a security deposit listed, its a
Host-required security deposit
and no security deposit is taken, its just an amount you are agreeing to pay if needed to in the furure.
If no security deposit is listed on the listing then its an
Airbnb-required security deposit
Which is taken 48hrs prior to checkin.
Click the link
https://www.airbnb.co.uk/help/article/140/how-does-airbnb-handle-security-deposits
Hello Jeff,
Thank you for your reply.
I see a "security deposit" section in the receipt near the bottom. It says, "Your host requires a security deposit of $XXXX CAD".
Sorry for the rather dumb question, but since it says "host requires", I assume it is the host-required type.
Cheers!
Great!
Thank you Jeff.