Where should I contact Airbnb if I have a legal problem with the "case manager"

Sunshine0
Level 1
Barcelona, Spain

Where should I contact Airbnb if I have a legal problem with the "case manager"

Hi there community.

I have a legal problem with my "case manager" in one of the bookings and I want trough legal way (my lawyer) to contact Airbnb and ask for compensations.

I ve been canceled a booking I had for more than few months already and for reason "I swap my profile photo" and "changed the description of my listing" which I TOTALLY UNTRUE mister "case manager" feel the "power" to cancel my reservation without any refund and "close my mouth" cause as I am consider a stupid user I can't reply at any way.... this is unfair and I lost image, money and time for this case so I need to send my lawyer and need to sort it out trough legal way... 

someone could advice me where and how should I do that?

did you ever happen that to you to feel the "gods" of "cases" take decisions on your behalf without respecting the guidelines? 

 

please I really need help and I got desperate to be treated such bad ... 😞

 

1 Reply 1
David126
Level 10
Como, CO

As you have a Lawyer involved I am not sure why you are asking here, you Legal advisors will take care of serving etc.

 

Their address is:

 

888 Brannan Street

4th Floor

San Francisco, CA 94107

United States

David