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Se me vencio el plazo para cobrar mi pago en western union

Necesito ayuda!! Por motivos de pandemia no pude cobrar mi pago dado a que se me vencio el plazo establecido, y el codigo MTCN ha caducado.Quisiera saber como comunicarme con AirB&B para que me den un nuevo codigo MTCN, ya que ese dinero ha sido retornado... read more

Created 21-11-2020 | Latest reply 08-12-2020 by Pacifico2

AIRBNB wont let me make calendar available?

For about 6 months I had all my dates blocked off as unavailable. Now I am trying to make calendar dates available, the site wont let me change them. I highlight, click "available" - but the date remain blocked out (circle with line through them). I ha... read more

Created 08-12-2020 | Latest reply 08-12-2020 by Emiel1

in San Diego, CA

guest cancellation after check in

Hello Everybody,Just a little background :I received a request booking from guest for our house in Mauritius on Friday. She actually asked me to contact her outside of Airbnb at first which I never do, so refused. Asked for a discount. As they are staying... read more

Created 07-12-2020 | Latest reply 08-12-2020 by Ann72

in Port Moresby, Papua New Guinea

Airbnb 'Customer Service'

I am frustrated trying to reach customer service. I am a host who voluntarily refunded my guests payout as covid changed their plans. According to my cancellation policy and their cancellation being close to their check in date, I would have been paid i... read more

Created 08-12-2020 | Latest reply 08-12-2020 by Emiel1

in Mississauga, Canada

New to Airbnb and having problems with my minimum stay mysteriously changing.

We just listed our place and I have been having a major problem. I have the listing set for a minimum stay of three nights. Right away I received a request for a one night stay. I went into the setting and the minimum stay was blank. i changed it back... read more

Created 08-12-2020 | Latest reply 08-12-2020 by Colleen253

in Minot, ND

Urgent - help needed

My brother and I were trying to book an Air bnb in Manhattan and we found this great place. I then proceeded to book the place because I saw some weeks in early December and February get booked at this location. I had messaged him about the place before a... read more

Created 07-12-2020 | Latest reply 08-12-2020 by Sarah977

in New Delhi, India

Cancellation Due to Covid-19

How do you actually talk to someone at airbnb? I have a member of my party that tested positive for COVID-19 and I have contacted my host. They directed me to Airbnb, but I am unable to find any contact information. The Contact page on the website just ... read more

Created 29-06-2020 | Latest reply 08-12-2020 by Sarah977

in Denver, CO

I just got 61€ stolen from this company

In case you don't speak spanish, "reembolso" means "refund". This company suddenly sent me an e-mail for a cancellation I've done in april, saying they'll give me an additional refund due to the fact they had an "error" in their system. I just found out I... read more

Created 03-12-2020 | Latest reply 08-12-2020 by Katie

in Fernando de la Mora, Paraguay

Covid cancellations

What's happens if have to isolate or tier 3 restrictions on last minute cancellations?

Created 08-12-2020

in Kings Hill, United Kingdom

Accidental injury cover for host

Hi, I have a confirmed booking for a family with a 6 year old and 9 month old. My home is listed as unsuitable for children under 12. The family are aware of this and would still like to stay. Im new to air bnb and not sure what to do. Am I covered f... read more

Created 07-12-2020 | Latest reply 08-12-2020 by Andrew0

in Opua, New Zealand

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