Why no Airbnb contact details

[Russell-and-Vicky0]

My calander seems to have a mind of it own i blocked book 3 months ago a week and i find that somone managed to book the blocked weekend, I spoke with them 2 min after booking and explained  the issues with the site .

They where happy to re book another place.

I then find AirbnB  Paused my booking because guest requested a cancel booking

I find it very stressfull not being able to contact AIRBNB when required this is not our fault 

We are trying to run a business and yet cannot speak with the main company dealing with our bookings 

Would be good for UK email or Phone number 

[Linda108]

@Russell-and-Vicky0  Cardinal Rule #1:  don't cancel for any reason without involving Air BNB.  Yes, the calendar has been known to act on its own, so having Instant Book will cause bookings that do not fit.  Contact Air BNB.  Before your blood pressure goes up because the most posted issue on this host forum is inability to find how to contact Air BNB, here is a guide for contacting Air BNB.

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728 

Call in this case as you need the rep to override the automated system.  Call super early in the morning as the call volume is lower then.  Use Twitter for other less emergent issues.  Not many hosts that email is effective.

Now, I hope this helps you.  😄