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Hello, I've completed everything I can think of to get better search results but our listing is still only showing up if zoomed way in (see pic). Here is a pic showing results with the following filters: Entire Home5 GuestsKitchenA/CWasher/Dryer About our... Latest reply by Justin-And-Sarah0

Hi We had a problem with a host in Puno, Perú. I made the reservation several months before our trip and even paid our stay. I sent a message several times to the host and when we were finally arriving there, I contacted him using whatsapp. He said that h... Latest reply by Sarah977

We're selling our house that has been a very profitable AirB&B business. We have 5 units in a residential lovely area. We go away for the winter and we have great services and everything runs pretty smooth using all the AirB&B tools. If youre interested...

Hello!I left a mixed review for a guest because he and his mom seemed to be in quite bad moods from the get-go when they sayed, and try as I might to check in (in person, by text and by message) and ask how things were going/attempt to make their stay mor... Latest reply by Sarah977

In the last 2-3 months, almost everyone who has booked with me has asked for instructions to get to my house as well as my address. Where did this information get moved to? It used to be pretty clear in the confirmation letter. If this many people are con... Latest reply by Helen427

I want to understand something. In a few weeks i will stay at place that have a strange policy of cleaning, you dont have a cleaning fee but you have leave the place clean like you wanted to recieve it. It is OK! Only if the owner cleaning too before and ... Latest reply by Sarah977

I wanted to send the below to an airbnb customer support email address but I couldn't find one online anywhere and I have found the online chat totally unhelp so I thought this post gets me somewhere. ---------------------------------Good evening, I had ... Latest reply by Sarah977

Dear fellow Airbnb, I wonder if you have the same experience as me. I have 4.8 and 4.9 in all categories, but the overall ratings is 4,6 (?) and no auper host, that is airbnb still take part of my already quite small charge.Is there a way to check what th... Latest reply by Sarah977

Does airbnb still send exact address after guests confirmed booking? Because it seems every guest asks "what is your address" once the booking is confirmed' whether they booked a week ago, or a few days ago, they will always ask this question on the day o... Latest reply by Helen427

My guest booked at 7-45 pm for that night. I accepted 1 hour later. At 10 pm I asked what time he was arriving. At 11-05 I advised I would be going to bed at 11-45 pm.Next day he wanted a refund as his battery had died. I advised this was not my fault and... Latest reply by Sarah977