Help

I just listed a property that is offering to show availability, but unable to book. shows a message "that something went wrong"Anyone know what to do? ThanksToni

Hi everyone. I’m a newbie to the community and I have a quick question on how AirBnb comes up with the percentage of guests giving a 5 star rating. What is prompting my question is that my friend shared my listing and told me that it stated 91% of my gu... Latest reply by Ginger68

On Sunday, guest requested to stay for later this week. I accepted. They didn't make the payment within 24 hours and said needed to get bank limit increased. Asked me to hold space for next day. I said OK. AirBnB canceled reservation and notified me. He r... Latest reply by Emiel1

We are avidly anti-smoking and put it on our profile. Our guest just showed up, is smoking off the premises, but now the whole room smells like smoke. Can I ask her to leave and refund her money? This is way more hassle than it's worth.Thanks Latest reply by Ward1

I decided instead of a negative review to leave no review if you've nothing good to say- say nothing.I know it doesn't help the community.I'd be afraid a guest may return and knowing human capabilities you'd never know what would happen if they were i... Latest reply by Ward1

I was recently away and let guests do a self check in, as I have 3 cats my neighbour was going to check all was okay. My guests arrived 2hoirs before check in , so my neighbour had not been to check as he wanted to leave it nearer to check in time.i then ...

Hi, I just received a booking for July (which is high season here) and to my surprise, the guests got the wrong calculation so I am loosing money... I have the night price at minimum €57/night, but due to the high season I have added a 15% raise in the ni... Latest reply by Emiel1

Hi, does anybody know what is happening with the review of council rates on Airbnb properties in Christchurch?

I am trying to enter a booking on my calendar for March 2020 but when I click on the start date nothing happens. The website is not very user friendly at all. Latest reply by Emiel1

I keep sending a guest a special offer and we have agreed on the price, but the price that he is getting is $592 higher than what I am offering him. AirBnB is no help on this issue. How do I get an answer? (This is a 2 month rental). I cannot figure out w... Latest reply by Emiel1