Help

Has this happened to you? I just received a booking for next weekend. Then I get a text from the person asking for checkin details. I respond through airbnb with my normal response letting them know the keypad will be set to the last 4 of their phone. The... Latest reply by Julie694

I got this message trying to book a room for almost 2 weeks now. Airbnb staffs are useless, they keep saying it is payment types error. We tried all payment types to no avail. Airbnb kept passing the buck, escalated issue and then closed issue without res... Latest reply by Jeidy0

Sorry this is a bit verbose, but am trying to paint a complete picture for all concerned. I am fairly new to AirBnB, but take the responsibility of hosting, and making my guests feel welcome and at home are of paramount importance to me, and we truly care... Latest reply by Tim700

Hello A guest who was suppose to stay at my place and I agreed on cancelling the reservation for a reason. How is it possible to cancel it without panelties since it's agreed on both of us .?Thanks Latest reply by Lisa723

Hello customer support,** asked me to confirm that I invited him to create a listing account and share his place. I confirm That I invited him on Nov 1st 2018 to do Airbnb hosting.Thank you **[Sensitive information removed in line with - Community Cente... Latest reply by Lisa723

Hi,I am new host just made up my new account and lisitng details. It was bit difficult for me to understand what i have mention in the listing ,what should the guest look for etc.But i got a resevation from a lady that night and she cancelled her booking... Latest reply by Ann489

We enjoy meeting & greeting the world near and far with only 5 bad boys & girls in the Airbnb world last year. Happy trails to all hostesses & hosts.

Hi, i would like to see my guests ID before accepting the booking. Is there a way to do that? Latest reply by Tim-and-Holly0

My check in time is flexable and four days before check in I messageed my guest and asked what time they would be arriving. They just said 8:00, no am or pm, so I messaged back to ask am or pm and I have heard nothing from them. I'm feeling puzzled by thi... Latest reply by Tim-and-Holly0

So here is a problem we’re having. When searching through listings as traveler, when we come across our listing even before we click on it, the price under the title is wrong. It says $125 per night and our actual price per night is $79 dollars per night.... Latest reply by Jon-and-Stephanie0