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We currently hsve guests staying at our rural property... They have decided to do wheelies in their car all over the field in from of the property showing total disrespect. Has anyone had a similar experience and can we claim damages? We dont take a secur... Latest reply by Helen3

How do I get to settings? I am trying to indicate which phone is to bused to send my messages out on. One number cowt me money, the other number is free,

Hello, new to airbnb & wishing it was a little easier to navigate., I posted a price & when payout shows up it's much lower..Then I have interested renter & she says it's shows much higher then she originally saw..please advise..Not feeling comfortable & ... Latest reply by Tricia96

I cancelled a reservation of a guest who looked like a criminal.Now he threathens me on the phone to come beat me.He has my address, what can I do ? Latest reply by Cindy249

Hi, I have sent my visitors a special offer, but they cannot open the link.what is the best way to resolve this?Just wait till 24hrs is up and resend special offer. Or adjust the nightly price to reflect special offer and get them to rebook ? Thanks for a... Latest reply by Terry-And-Robyn0

Today I got word from the host of a property I booked two months ago that they werent happy with the price and wanted to increase the rate. Their reason was that they hadnt realised that Air B and B had set the rate too low, despite confirming in writing ... Latest reply by Lianne22

Hi, here's my situation:I've booked a listing from a superhost with instant book for December 2019, the next day i received a message from the host saying that he forgot to adjust it's price for those dates and wanted me to cancel my reservation. I told h... Latest reply by Sandra856

In the last 10 years I have dealt with at least two dozen different customer service departments from various companies. I have had to deal with Airbnb customer service multiple times. I dread it worse than any nightmare I have had. My bar is very low ...

Hola I need help on this matter because it does not aloud me to do it, can you help please. SALUDOS Latest reply by Emiel1

So my guest calls me today and said his profile is awaiting verification and he can’t see the door code or instructions on how to get to the property. I see on his profile he is already verified with government ID, phone number, email address. Why would h... Latest reply by Klayton0