What hosts are saying

    Graeme-And-Kathy0
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    First guests from hell

    We currently hsve guests staying at our rural property... They have decided to do wheelies in their car all over the field in from of the property showing total disrespect. Has anyone had a similar experience and can we claim damages? We dont take a secur... Latest reply by Helen3
    Tricia96
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    Confused about pricing

    Hello, new to airbnb & wishing it was a little easier to navigate., I posted a price & when payout shows up it's much lower..Then I have interested renter & she says it's shows much higher then she originally saw..please advise..Not feeling comfortable & ... Latest reply by Tricia96
    Jc13
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    dangerous guest

    I cancelled a reservation of a guest who looked like a criminal.Now he threathens me on the phone to come beat me.He has my address, what can I do ? Latest reply by Cindy249
    Ellie102
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    Special Offer

    Hi, I have sent my visitors a special offer, but they cannot open the link.what is the best way to resolve this?Just wait till 24hrs is up and resend special offer. Or adjust the nightly price to reflect special offer and get them to rebook ? Thanks for a... Latest reply by Terry-And-Robyn0
    Lianne22
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    Host increased price and then cancelled

    Today I got word from the host of a property I booked two months ago that they werent happy with the price and wanted to increase the rate. Their reason was that they hadnt realised that Air B and B had set the rate too low, despite confirming in writing ... Latest reply by Lianne22
    Yannick119
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    Reserved a SuperHost/Instant booking listing: the host tried to get me to cancel my reservation.

    Hi, here's my situation:I've booked a listing from a superhost with instant book for December 2019, the next day i received a message from the host saying that he forgot to adjust it's price for those dates and wanted me to cancel my reservation. I told h... Latest reply by Sandra856
    Dean156
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    Customer Service is #1 in "Worst Customer Service Ever"

    In the last 10 years I have dealt with at least two dozen different customer service departments from various companies. I have had to deal with Airbnb customer service multiple times. I dread it worse than any nightmare I have had. My bar is very low ...
    Klayton0
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    First booking

    So my guest calls me today and said his profile is awaiting verification and he can’t see the door code or instructions on how to get to the property. I see on his profile he is already verified with government ID, phone number, email address. Why would h... Latest reply by Klayton0