Hello,I've read an article that the European Commission and European Union consumer authorities made a resolution at July 2018 forcing Airbnb to identify whether an offer is made by a private host or by a professional because of the consumer protection re...
Latest reply by
Susan17
Hello,Tonight a guest tried to enter my room in the middle of the night about 3 am in the morning without knocking on the door. He came back last night after 11 pm I noticed he left the kitchen lights on when I wake up to go to the bathroom. I went to the...
Latest reply by
Roberta2
Hi, I'm completely new to Airbnb and live in the UK. We have sold our house and we need to vacate it in just 10 days time. We have a confirmed booking for a house just 5 miles away for a 1 month stay costing quite a bit. I have messaged the host 3 times a...
Latest reply by
Peter1381
We have active bookings and cannot update our address, our address should be 12333 County Road 6. It’s currently bring people to a different address. Can you please update the address? Thank you.
Latest reply by
Gerry-And-Rashid0
Hello i cannot login with my facebook account now it takes me to a join up page ervery time.I go to enter my email and says account is already registredI use iphone XS max latest IOS
I have a guest that made a reservation for 4 adults and 1 child. It turned out to be 7 adults and 6 children. They stayed one night of two, but decided to leave because more family was coming up and I told them that I could only accomodate a total of 6 ...
Latest reply by
Fran2
My last guest managed to break the toilet flush while I was away for a few days and didn't contact me to advise the issue. This resulted in two days of constant water loss and I had to decline another reservation - if I'd known it was broken on the Saturd...
Latest reply by
Kaye36
I tell you, these guys are such a disappointment. I live in SF. We have to be certified with the city. I filled out the paperwork on AirBnB (such a favor) and sent my check to the city. This was in August, 2017, (for a change I get ahead of myself. ) I g...
Latest reply by
Larry44
Hello Airbnb, I am writing this post in regards to the home offered below by**
My family of 4 adults and 1 infant booked a 2 night stay at [Host] property in Hoi An. Before this, I had told [Host] that we required a baby cot and that this was somethin...
Latest reply by
Branka-and-Silvia0