Help

I received an email "We’re reaching out because you were recently in contact with an account that was removed for violating the Airbnb Terms of Service." and It freaks me out because it does not provide information on which account that is. It would give ... Latest reply by Can20

Hi, could you suggest me how we can make sure that only guests with children will make a Booking? Now we seem to get reservations from partying young people. Hope to get some helpful advise. Regards, Sabine

I'd like to create an AirBnB meetup in Stockholm. I went to a few in San Francisco when I lived there and they turned out well.Is there a process for creating AirBnB meetups?Thanks! Latest reply by Uffe--Ulf-Nils-0

Hello, I am unsure if I am being unreasonable, so I need opinions on this matter before taking further steps. I booked a room in a house where it said in the listing of a 4-bedroom house: "There is only one bedroom for homestay guests with maximum 2 peo... Latest reply by Giedre-and-Andre0

Hi Liz,In my house rules I clearly added that no children under the age of 2 are allowed at the house. I also was supposed to be able to confirm or decline any reservations before booking. However, I got a message / as well as I confirmed booking from a ... Latest reply by Grace329

Hi! I received this email from a landlord trying to rent her place. “Hello,Thank you for your answer.In order to make the reservation via Airbnb, I would need your contact information (name, address, phone number). Once I have registered you for an insp... Latest reply by Sarah977

Overall I am very excited to be a relatively new Airbnb host. My dilemna is as follows: the person we hired to manage our property set our listing up under her name and this has resulted in several problems. We have figured out how to morph from "her" ...

I am seriously dissappinted with Air BNB who deemed it aceptable to refund us only 50% of 3 nights of a trip after we experienced a severe leak which leaked into our bags, ruined our belongings, and forced us to sleep on the floor by the front door. The c... Latest reply by Lisa723

I had my first rental request, while I was away for 24 hrs with no email access, of course The request was for dates that the house is not available. I responded 24 hrs later and I cannot “decline” the request... Is this user error on my part? Latest reply by Kesh3

I want to book a place in Osaka and wish to check if I have any credit to deduct from the payment Latest reply by Emiel1