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Hi, I've just accepted a booking and the traveler has asked to check in at 11am, so they can use the facilities before heading out for the day. I haven't agreed the time yet, but I wanted to know if I can charge a surcharge to cover the costs of water, ... Latest reply by Jessica-and-Henry0

I have a guest trying to extend their stay by one week, but when they book it, the charges are equivalent to five weeks. Has anyone encountered this problem? What is the solution? Latest reply by Ellie42

Hello everyone, i am having a question that i would appreciate so much if anyone could give me any input. I have a 3 bedroom villa in Bali and i would only want to rent it out as a private rental. Now my question is that i can only make my listing open fo... Latest reply by Angie47

I cancelled a reservation. Cancellation policy was strict with grace period. I have lost my deposit, in its entirety. But here's why I am frustrated. I asked the host to switch weeks, to another timeframe. I didn't know I could have attempted that bef... Latest reply by Letti0

Received reports that my guest shot a music video in the back yard. What can I do? They did not let me know they were going to be doing this. Latest reply by Dmitri4

Hi, Is there a way to add images to inbox messages from a PC? I know I can do it from the mobile app. Seems strange that the same option is not available on a PC. Latest reply by Hilary79

I want to lay my remaining balance for my October trip ahead of time -how do I do that ? Latest reply by Steve143

I went away from London to Melbourne, Colombo and back to London from 16th April to 21st May.I blocked all the day I am away. But someone managed to book on the 30th April and I request him to cancelbut he did not. So I did cancel and BNB has imposed a ca... Latest reply by Christine615

A future guest has just asked me when her final payment is due. I thought the entire fee was charged at booking. Am I correct? Latest reply by Laurie228

I use airbnb as a guest almost 250+ days a year, every year. On an unusual trip experience that became extreme, as a guest, that I could no longer tolerate a stay, due to dogs that were not suppose to be there, and dog crap everywhere, pot smoking, ... Latest reply by Linda108