Help

our host has asked us to cancel our reservation. i have tried contacting him both by phone and email, but no reply. just an email saying sorry, you must cancel your reservation. what should i do? Latest reply by Matthew285

Hi,6.February 2018 i activate my payoneer card ,because I get email from you If I am ready to get paid.Anyway I still did not recive my payment even If I updated my payment method,Can you help me and what is going on,If I try to fill again payment method ... Latest reply by Jeff158

Hi, 6.February 2018 i activate my payoneer card ,because I get email from you If I am ready to get paid. Anyway I still did not recive my payment even If I updated my payment method, Can you help me and what is going on,If I try to fill again payment meth... Latest reply by Bojan14

Hello! I have an airbnb reserved in one city and am looking for another in another city. I found one we really like, but I am concerned it may be a little fishy. Host wants me to email my personal information to him/her directly and not through the websit... Latest reply by Melanie279

How do I change the card number to my new Visa debit card number from the airbnb system???? unable to pay for a booking i have spent days looking for now!!! Latest reply by Quincy

Hi, Would be great if someone could help me. I just had an experience of staying in a lovely apartment through Airbnb with no complaints whatsoever. I accidentally caused some damage to the host's apartment by knocking a lamp off a bedside table, which su... Latest reply by Lois34

I am new to hosting, so am perhaps missing something quite obvious. Please help me understand. I have smart pricing set with $195/night as the floor rate. I was just asked to let it from Feb 8 through Mar 31. That would be 51 days. I have a 60% discount t... Latest reply by Fred13

Hi there,Just a quick question, if I book to stay for a month via Airbnb and decide to alter the request to leave early, do I get a refund for the dates that I am not staying anymore or do I just get credit for a future reservation? Thanks Joanne Latest reply by Marit-Anne0

I have published one listing and even though i use and set the base price already,but the listing only show the smart price and it is TOO LOW.How can I control the pricing??Thanks so much. Latest reply by Marzena4

Hi there. I need big help. My host to be is misbeheaving, big time. I need to contact airbnb because the situation is dramatic. I rent with airbnb for years and never had such an experience. The guy is stalking me on watsapp, writing in the middle of the ... Latest reply by Marzena4