My guest booked our place but has cancelled within 15mins as his wife informed him that she has booked something else. I have responed to my guest. I cannot decline as the reasons do not reflect what has occured. Any suggestions as I have received another...
Latest reply by
Jessica-and-Henry0
Hi there, i'm renting out for 129.- Euros (on my calender) but in the ad it states 175.- Euros a night, which is way more. How come? Thanks for input, Markus
Latest reply by
Emiel1
Hi, A guest just made a reseration but she said she paid CHF 621 while she was supposed to pay CHF 555 (including Airbnb fees). How is that possible? Thank you in advance for your help. Best regards,Geraldine Ps: Would love to insert the screenshot of th...
Latest reply by
Achim-and-Shubha0
'I've only been hosting about a month, and have had a great response. However my third guests and her friends threw a huge drunken party, left tequila bottles with lipstick all over the rims, left half-eaten food in the den (stuck on a fork) and in one o...
Latest reply by
Kristy28
Pre-approved a date for next weekend. The guest hasn't booked yet. My question is, if a different guest wants to book the same date is this possible as I've just turned on Instant booking?
Latest reply by
Cormac0
Potential guest does not see see discount offered 10% taken off : " hi mandy, i know this is not your fault so perhaps they have forgotten to apply it? they have not removed 10%- can you send them below calculation?: they have quoted me: r(phone number h...
Latest reply by
Mandy70
Hello everyone,
Could somebody give me an advice on how to contact a human being in airbnb, please? An email, a phone number, please?
I had a guest who left damages behind (around 2200 US dollars), I have completed the police and airbnb reports and my...
Latest reply by
Elena87
Hi, My name is Sheila. I'm getting a lot of cancellations from guests who have already booked, This is teh 3rd one in two weeks! I know there must be a lot of different reasons..but what is the typical? Are they finding a better place? Do I have a t...
Latest reply by
Allison116